You are in good hands:
Every individual in our practice strives to provide our patients with the most professional, courteous, compassionate and high quality care they deserve.
From all of us here at our practice thank you for the trust and confidence you place in us.
Office & Billing Manager
Hello- My name is Gail. As the office manager and billing specialist, I deal mainly with the behind the scenes administration and paperwork. I, also, assist with all other office activities and staff concerns. Please feel free to ask for me if you have any questions regarding insurance coverage, your account balance, or any issues of concern to you about your office visit. We hope to provide quality medical care service in a friendly atmosphere to all of our patients. Our staff's goal is to work together to provide you with a pleasant and comforting office experience.
Your improved health is our #1 concern!
Hi! I am the first person you meet in our office as the receptionist. I try to be prompt, courteous and helpful because I am the
first face you see and voice you hear in
our office. It is my responsibility to make sure that I have your current demographic
and insurance information so that our
office can get important information
to you regarding your current visit or
any future treatment.
I also contact your insurance company to get benefit information for you so that you will know exactly what your insurance will cover. I handle checking you in and checking you out, scheduling appointments, and collecting your co-pays. I have just moved back to Fayetteville with my husband who is a local pastor and I look forward to helping you feel comfortable in our office. [back to the top]
Certified Nursing Assistant: Joni
I am a certified medical assistant who is always ready and able
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to assist our patients.
Some of my responsibilities include:
Triaging patients, assisting the doctors with in-office procedures, answering
your medical questions, scheduling surgeries/x-rays and referrals along
with pre-certifying surgical procedures so that your insurance company
"foots the bill."
I am responsible for processing medical record information
(consultation reports/office notes/test results, etc.) to your primary care
doctor, calling to remind you of your appointments, preparing your chart
prior to your office visit, and assisting you during your visit.
I am always willing to help you by getting you ready to see the doctor,
answering questions and scheduling your future office appointments
The best part of my job is working with caring physicians and a staff
who try to provide optimal medical care for YOU, our patient.
We keep busy but always have time for our patients.